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Shipping & Returns

DJ kilpatrick & Co Ltd Shipping & Returns Policy


D.J. Kilpatrick & Co Ltd will endeavour to comply with special delivery instructions from customers. These will be charged at cost.

Small order charge

We reserve the right to levy such a charge as may be necessary.


No returns except "under guarantee" replacement are accepted without our consent. Goods returned "not wanted" or "incorrectly ordered" will only be accepted in original packaging and will carry a 10% handling charge, in all cases the invoice number must be quoted.


Claims for shortages or damaged goods will not be accepted unless notified D.J. Kilpatrick & Co Ltd 14 days from date of despatch of the goods. Full details of the circumstances on any loss must be given and packing etc. Retained. Admitted shortages will be replaced at the previous invoiced price, quoting invoice number.


Generally by return, D.J. Kilpatrick & Co Ltd will use its best endeavours to deliver by the date specified but shall be under no liability whatsoever for delay or the consequences thereof however caused.

Change of product specification

D.J. Kilpatrick & Co Ltd policy is one of continuous improvement and reserves the right to make reasonable changes to product specification at its discretion.


All products manufacturered or sold by D.J. Kilpatrick & Co Ltd are warranted free from defect caused by faulty materials or workmanship for a period of three months from the date of dispatch either by D.J. Kilpatrick & Co Ltd or the repective manufacturer.

Technical advice

Warranty shall not be effected by and no obligation or liability shall result from providing technical advice or services in connection with the customer's order or the goods supplied.

Remedies & Damages

D.J. Kilpatrick & Co Ltd shall not incur any liability under the above warranties unless:

(a) D.J. Kilpatrick & Co Ltd is promptly notified in writing upon discovery by the customer that such goods do not conform to the warrant; and
(b) The alleged defective goods are returned to D.J. Kilpatrick & Co Ltd, carriage prepaid; and
(c) Examination by D.J. Kilpatrick & Co Ltd of goods shall confirm that the alleged defect exists and has not been caused by mis-use, neglect, method of storage, faulty installation, handling, testing or repair, or by alteration or accident - above mentioned period.

All prices shown on the D.J. Kilpatrick & Co Ltd website exclude VAT and are in pounds sterling. Prices are correct on day of website upload and are subject to change without notice. Offers are subject to availability, please check. All trademarks acknowledged.


Payment for sales within the UK shall be nett monthly accounts, subject to satisfactory references, due within 30 days of the date of invoice or nett cash with order. Only discount allowed is that shown on the invoice. Payments for export sales shall be irrevocable Letter of Credit, confirmed by a UK domiciled Clearing bank. Time of payments is of the essence of this contract. Interest may be charged at an annual rate equal to the Bank of England minimum lending rate plus 2% on all outstanding balances. The ownership of all goods to be delivered by D.J. Kilpatrick & Co Ltd will only be transferred to the Purchaser when he has met all that is owing to D.J. Kilpatrick & Co Ltd no matter what the payment grounds. Until payment as aforesaid the relationship of baitor and bailee shall subsist bewtween the parties. Until the date of payment, the Purchaser, if D.J. Kilpatrick & Co Ltd so desires is required to store goods in such a way that they are clearly the property of D.J. Kilpatrick & Co Ltd.

Neverless the Purchaser shall be entitled to sell the goods either in their original state or incorporated into other products as agents for D.J. Kilpatrick & Co Ltd, but in these circumstances the title of the goods shall remain with D.J. Kilpatrick & Co Ltd and the Purchaser shall remain fully accountable for the proceeds of sale thereof.

D.J. Kilpatrick & Co Ltd is granted the right to enter into the buyer's premises to recover any goods not yet paid for which shall be kept seperate from all goods in the buyer's possession.


Prices quoted are strictly nett and exclusive of tax or duties. We will be happy to offer quotations for large quantities of any items. D.J. Kilpatrick & Co Ltd reserve the right to vary the prices quoted on the website without prior notice.

D.J. Kilpatrick & Co Ltd shall not be liable for incidental or consequential damages for any breach hereof, including, but not limited to costs of removal and re-installation of goods, loss of goodwill, loss of profits or loss of use.

Subject to laws of N. Ireland

This agreement shall be governed by and constructed in accordance with the laws of N. Ireland.